01
Introduction
These Terms & Conditions apply to the use of
the Saraaz Beauty & Aesthetics website and
to general interactions relating to academy
programmes, enquiries and enrolment.
By using the website or proceeding with an
enrolment, you agree to follow the applicable
terms, programme information and requirements
communicated by Saraaz.
02
Website Use
The Saraaz website is provided to share
information about the academy, available
programmes, student work and ways to contact
the Saraaz team.
✓
Use the website only for lawful purposes.
✓
Do not attempt to interfere with the
operation or security of the website.
✓
Do not misuse website forms, content or
communication features.
03
Programme Information
Saraaz aims to provide clear and current
information regarding its academy programmes.
Programme content, duration, schedules, fees,
entry requirements and other details may vary.
Students should confirm the current programme
information directly with Saraaz before making
an enrolment decision or payment.
04
Enrolment
Enrolment may require students to provide
accurate contact details and any other
information reasonably required for the
selected programme.
An enquiry alone does not necessarily constitute
confirmed enrolment. Enrolment is subject to the
applicable registration process and confirmation
by Saraaz.
✓
Provide accurate enrolment information.
✓
Confirm the selected programme and
applicable course details.
✓
Complete the required enrolment and
payment steps communicated by Saraaz.
05
Course Fees & Payments
Students should confirm the current course fee,
payment arrangements and any programme-specific
payment conditions before completing a payment.
Where different programmes have different fee
structures or payment arrangements, the terms
communicated for the selected programme will
apply.
Students are responsible for retaining relevant
payment records or references where appropriate.
06
Cancellations, Returns & Refunds
Requests relating to cancellations, programme
transfers, returns or refunds will be considered
according to the applicable programme terms,
payment status and circumstances of the request.
Students should contact Saraaz as soon as
possible when requesting a cancellation,
transfer or refund.
VIEW RETURN POLICY
→
07
Student Responsibilities
Students are expected to participate in academy
activities in a responsible and respectful manner
and follow reasonable instructions relating to
training, safety and professional conduct.
✓
Respect trainers, staff, students and
academy facilities.
✓
Follow applicable training and safety
instructions.
✓
Use academy equipment and learning
resources responsibly.
✓
Complete applicable learning activities
and requirements communicated for the
programme.
08
Programme Changes
Saraaz may update programme content, schedules,
trainers, learning activities or administrative
arrangements where reasonably necessary.
Where a material change affects enrolled students,
Saraaz may communicate relevant information
through the available contact channels.
09
Intellectual Property
Website content, academy materials, graphics,
branding and other original materials provided
by Saraaz may be protected by applicable
intellectual property rights.
Unless permission is provided, users and students
should not reproduce, publish, distribute or
commercially use Saraaz-owned materials beyond
the purpose for which they were provided.
10
Privacy & Personal Information
Information submitted through the Saraaz website
or during enquiries and enrolment may be handled
in accordance with the Saraaz Privacy Policy.
VIEW PRIVACY POLICY
→
11
Responsibility & Liability
Saraaz aims to provide academy services and
website information with reasonable care.
However, website availability and information
may occasionally be affected by technical,
operational or other circumstances.
To the extent permitted by applicable law,
responsibility for any particular matter will
depend on the relevant circumstances, programme
terms and legal requirements.
12
Changes to These Terms
These Terms & Conditions may be updated from
time to time to reflect changes in academy
services, website operation, programme
arrangements or applicable requirements.
The latest version will be displayed on this
page together with the updated date.
13
NEED CLARIFICATION?
Contact Saraaz
If you have questions about these Terms &
Conditions, a programme, enrolment or payment
arrangement, contact the Saraaz team before
proceeding.